Return Policy

To request a refund, please contact our customer service team at Please be sure to include your order number and the reason for the refund in your request.  

Due to the nature of our products, we do not accept returns. However, if you received a damaged or defective product, please contact our customer service team as soon as possible to request a replacement. We will cover the cost of shipping for any replacements.

Refunds will be issued to the original form of payment within 7-10 business days of receiving and processing the request.

Thanks for choosing Covixyl! We appreciate your business and are dedicated to your satisfaction with our products.